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Accord Travel Inc. is committed to respecting the personal privacy of its customers, partners and users of our services. All personal information held or collected by Accord is protected under the Personal Information Protection & Electronic Documents Act which Act was created to ensure all Canadians' basic right to privacy is upheld.

Privacy Policy

We respect your privacy. Protecting your privacy and the confidentiality of any personally identifying information is fundamental to the way we do business with you at Accord, whether over the internet, on the telephone or in person at our offices.


- From you directly
- Through your travel agent who acts on your behalf to book Accord's services

In order to purchase an airline ticket or hold a flight booking, there is basic information we require. This information is necessary in order to identify you, contact you, or process your purchase. These may include:

  • Name
  • Address
  • Phone number
  • Fax number
  • Email
  • Credit card number and expiration date
  • Language preference
  • Passport information
  • Date of birth
  • For child age discounts and/or car rentals
  • Special assistance requirements - use of wheelchair or other medical aids
  • Unaccompanied Minors

We will not release your personal information to any third party or company for the sole purpose of mailing lists or other promotional activities.

Who will we disclose your personal information to?

  • Air carriers and our rent a car associates for the purpose of completing your business with us Information required to be disclosed by a law enforcement agency

What do we do with the information once collected?

  • We do not keep Credit Card information in any of our files, we solely use it to complete your transaction, payment wise.
  • Other personal information we will only store in our systems for as long as it is required by law; after which we will shred it.

Any changes to the Privacy Act will be immediately updated on this page.

You always have the right to refuse to give out your personal information; however, you will be advised that you may not be provided with the services and/or products, which you are requesting due to the lack of information necessary for the completion of the transaction.

For specific inquiries or concerns relating to Accord's security and privacy policies and practices, you can contact our Privacy Officer at:

Alternatively, feel free to call or write:

Accord Travel Inc.
777 Bay Street, Suite 1908
Toronto, Ontario
M5G 2C8

Telephone: 416-599-3340
Fax: 416-599-3405
Toll free: 1-800-268-9135

Privacy Policy | © Copyright Accord Tours 2011 - Ont. Reg. # 1649491